terms and conditions

The following Terms and Conditions apply to the use of this website as well as all transactions conducted through the site.

Copyright

Copyright © 2013 Party Favor Jubilee, LLC. All rights reserved. As a user, you are authorized only to view, copy, print, and distribute documents on this website so long as the document is used for informational purposes only. Any copy of the document (or portion thereof) must include the following copyright notice: Copyright © 2013 Party Favor Jubilee, LLC. All rights reserved.

Shipping & Delivery

At this time, Party Favor Jubilee, LLC ships merchandise to locations within the United States and U.S. territories, excluding Alaska, Hawaii, Puerto Rico, Guam, and the US Virgin Islands.

Return Policy

1) We offer an easy 10 day return policy on all items.
2) We will refund your order total, less our initial costs for shipping and handling.
3) The customer is responsible for all return shipping costs.
4) Returned items must be in new condition and in the original unopened packaging.
5) Please contact a member of our customer service team to initiate a return at: 646-234-2323

Cancellation Policy:

An order cannot be cancelled once it has shipped.

What If My Order Arrives Damaged?

We package all of our products carefully to insure they arrive at your destination safely and securely. If an item does arrive damaged or with items missing, please notify us immediately so we can replace it for you as soon as possible.

Substitution Policy:

For a variety of reasons we will occasionally run out of a specific item.
This situation does not occur often, but when it does, we reserve the
right to substitute a product of equal or greater value.